Cultool Project

KNOWLEDGE

K 1.1.1 Understand the meaning and influence of culture and cultural identity

K 1.1.2 Understand the meaning and difference of the concepts stereotype, prejudice and discrimination, and to know strategies for their management

K 1.1.3 Know the stages of cultural adaptation and integration, and to know and identify the characteristics of other's culture

SKILLS

S 1.1.1.1 Identify, observe, describe and analyse one's cultural identity
S 1.1.1.2 Identify and analyse the impact of cultural identity on other cultures

S 1.1.2.1 Analyse and value the impact of stereotypes, prejudices and discriminatory behaviours in oneself
S 1.1.2.2 Identify strategies for the management of stereotypes, prejudices and discriminatory behaviours

S 1.1.3.1 Identify and accept the feelings and emotions associated to the stages of cultural adaptation and integration
S.1.1.3.2 Identify the characteristics of other's culture in order to identify those which will be integrated as part of one's cultural identity

COMPETENCES

C 1.1.1.1 Distance from oneself and one's cultural identity, being open-minded
C 1.1.1.2 Recognise, accept cultural diversity and get close to other cultures from a wider vision less conditioned by one's cultural identity

C 1.1.2.1 Make a critical revision to refute and overcome stereotypes, prejudices and discriminatory behaviours
C 1.1.2.2 Put into practice strategies to facilitate the approximation process with other cultures

C 1.1.3.1 Practise effective methods to manage the feelings and emotions associated to cultural transitions
C 1.1.3.2 Integrate the contributions received by other's culture as part of one's cultural identity

KNOWLEDGE

K 2.2.1 Know the specifics and different elements of the organisational culture in a multicultural environment and be aware of the differences between multicultural and monocultural organisation

K 2.2.2 Know the characteristics of different cultures, understand and be aware if the advantages of the multiculturalism in an organisation

K 2.2.3 Know the functions of the organizational culture on personal level

SKILLS

S 2.2.1 Discover, identify and recognise the necessary information related to the type of organisational culture and its existing characteristics and elements

S 2.2.2 Collect quickly information for the different cultures of the members of the organisation and make use of the acquired information

S 2.2.3 Analyse the influence of the organisational culture functions on personal level

COMPETENCES

C 2.2.1 Adapt effectively the values, norms and regulations in a multicultural organisation

C 2.2.2 Interact effectively with the members of a multicultural organisation

C 2.2.3 Adapt and implement effectively the acquired knowledge and skills to personal career development at current and future workplace

KNOWLEDGE

K 2.1.1 Know different forms and means of intercultural communication

K 2.1.2 Understand basic cultural differences influencing intercultural communication

K 2.1.3 Know principles and conditions of effective intercultural communication

SKILLS

S 2.1.1 Communicate appropriately in concrete intercultural situations

S 2.1.2 Identify basic contrastive dimensions of intercultural communication and recognise communication styles

S 2.1.3 Use different intercultural communication strategies

COMPETENCES

C 2.1.1 Adapt to different forms of intercultural communication and interpret them properly

C 2.1.2 Reflect on intercultural differences, accept individuality of a communicant and the divergence from cultural stereotypes, adopting different communication styles

C 2.1.3 Adjust to new intercultural environment and use proper communication styles and strategies effectively and flexibly

KNOWLEDGE

K 2.2.1 Understand the intercultural negotiation process

K 2.2.2 Understand basic cultural differences influencing intercultural business negotiations

K 2.2.3 Know strategies for an effective intercultural negotiation

SKILLS

S 2.2.1 Negotiate appropriately in different intercultural situations

S 2.2.2 Identify and recognise contrastive dimensions of business negotiations

S 2.2.3 Identify the proper negotiation model for each context

COMPETENCES

C 2.2.1 Show secure behaviour in use, adapt and interpret different forms of negotiations on a personal level

C 2.2.2 Reflect on intercultural business differences, and showing the ability of integrating them in the personal negotiation style

C 2.2.3 Apply the proper negotiation model for each context

KNOWLEDGE

K 3.1.1 Know about the values and habits of the different cultures in a team

K 3.1.2 Know about the different roles in a team

K 3.1.3 Know about various team leadership practices in different cultures

SKILLS

S 3.1.1 Analyse the different cultural viewpoints and to anticipate these differences

S 3.1.2 Find a balance between one's own cultural viewpoints and those of the other team members

S 3.1.3 Recognise one's own role, roles of the other team members and that of the leader

COMPETENCES

C 3.1.1 Respect and be tolerant towards the different cultural viewpoints

C 3.1.2 Be open minded towards other cultures, their differences and accept cultural ambiguity

C 3.1.3.1 Be flexible and loyal towards the leader's and other team members' ideas and habits
C 3.1.3.2 Respect and give feedback in a constructive and empathetic way

KNOWLEDGE

K 3.2.1 Understand intercultural conflict as an applied concept

K 3.2.2 Discriminate the types and dynamics of intercultural conflict

K 3.2.3 Describe the conflict resolution model

SKILLS

S 3.2.1 Use the conflict as a mean to resolve incompatibilities at individual, group or organisational level

S 3.2.2.1 Analyse the different types of intercultural conflict
S 3.2.2.2 Interpret the conflict curve and identify the levels of escalation

S 3.2.3 Illustrate concrete situations of conflict resolution styles

COMPETENCES

C 3.2.1 Reflect about the conflict concepts and approaches

C 3.2.2.1 Discuss the different aspects of the intercultural conflict
C 3.2.2.2 Respond appropriately to escalation effect

C 3.2.3 Express effective strategies of conflict management

The Training

Licenses LEO-NET members

Licenses third parties

Competences

Intercultural
awareness

Organisational and
members culture

Intercultural
communication

Intercultural
negotiation

Intercultural
teamwork

Intercultural
conflict resolution

COMPETENCES

Intercultural
awareness

Organisational and
members culture

Intercultural
communication

Intercultural
negotiation

Intercultural
teamwork

Intercultural
conflict resolution

RELEVANCE

The increasing cultural diversity of our societies is frequently reflected in the labor market, where the coexistence of organizations and people from different origins become more and more frequent at a global level. In order to successfully cooperate with people from other countries and cultures, it is not enough to possess the basic technical and linguistic knowledge. It is also now required that one comprehends different ways of working, thinking and communicating. In this context, intercultural competences have become transversal key competences for the management of Human Resources in 21st Century organizations. They are considered an added value in staff recruitment processes and are useful to boost your CV.

Tutor

Throughout the training a qualified tutor will monitor your process, provide assistance when necessary and asses your performance.

Certificate

After completion of the training you will receive a Certificate on Intercultural Competences. Upon request you can receive a EUROPASS. This pass is a way of helping you to make your skills and qualifications clearly and easily understood in Europe.

Time

The study hours for acquiring one intercultural competence is about 12.5 hours. Such module needs to be finished in a time-span of 6 weeks.

STRUCTURE

Each intercultural competence is represented as a training module with the same structure: an introduction with forum discussion and 3 chapters of training content. Each chapter is concluded with a reflection activity. At the end of the module you will be assessed with a multiple choice test to judge how well you have understood the training content.

Participants must reach a minimum of 50% in the mark of each element and a minimum of 60% in global average mark to successfully complete the module and receive a certificate.

CONTACT

Consortium for Erasmus+ traineeship
and Erasmus for Young Entrepreneurs Mobility
Technische Universiteit Eindhoven (TU/e) – Innovation Lab

Visiting address De Random 70 / MMP 1.43
P.O. box 513 / NL-5600 MB Eindhoven

Tel. 31 40 247 27 41 / 31 40 247 43 36
Email reconfim@tue.nl